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  #1  
Old 02-01-2007, 08:22 PM
jknntm jknntm is offline
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Join Date: Feb 2007
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Unhappy Help with Product download
I have sent several emails to the "contact us" in the shoppe but no one has ever gotten back to me. I was unable to download one on the products (Pages in a Pinch #10). I only get a text file. Hoping someone will see this and help me out. Thanks!
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  #2  
Old 02-01-2007, 09:30 PM
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HolleyV HolleyV is offline
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We're checking this out for you and someone will get back to you as soon as possible. Thanks for your patience in the meantime!
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  #3  
Old 02-01-2007, 09:31 PM
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Debb Cozzi Debb Cozzi is offline
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Hi there....I just sent you an email. Please be assured we will get this fixed for you right away!
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  #4  
Old 02-01-2007, 09:32 PM
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Lisa Dozier Lisa Dozier is offline
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So sorry about that! We will definitely help you out no worries! Being knew has it shares of glitches- but we will take care of it! hugs, Lisa
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  #5  
Old 02-01-2007, 09:33 PM
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Bek, aka opeysmama Bek, aka opeysmama is offline
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OH MY!! Please let me know if I can help in any way Debb!! Thanks for posting to us to let us know. So very sorry for the boo boo, I know it'll be taken care of for you. Thank you so much for the purchase!!!!!! HUGS!!
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  #6  
Old 02-12-2007, 05:14 AM
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Whisper Pink Whisper Pink is offline
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Join Date: Jan 2007
Location: Washington State
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I had a bit of a boo boo too...no biggie ...but I was unable to download one of the items I purchased tonight...the "Artsy Music 1 Doodle Pack" it tells me "The amount of time to download your ESD file has expired". It let me download everything else but that one pack...Any sugguestions???
Also, I uploaded my very first LO here tonight and I can't find it as of this posting...any ideas on that???
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  #7  
Old 02-12-2007, 05:56 AM
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Debb Cozzi Debb Cozzi is offline
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So sorry Christine....a new link is on its way to you....I've sent it to your email.

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  #8  
Old 02-12-2007, 06:38 AM
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Whisper Pink Whisper Pink is offline
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WOW!!! Thanks for the quick response!!! Going to get the link so I can play, Again...Thanks!!!
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