Photoshop freezes on start up!

[Linda Paulson]

I've been running PSCS2 on my computer for about a year with no problems...so I know this isn't a RAM type of issue.
But a couple of weeks ago I started having a problem with Photoshop freezing when I start it. I can actually hear an audible click and then the whole computer freezes! I googled some research and found that it might be a problem with the preference file and that could be reset by holding down CTRL SHIFT ALT just as the program starts. Worked like a charm...no more problems until today it happened again.

And this time the fix doesn't work! I'm afraid to go in and start deleting stuff from the preference file - IF that's where the problem is.

Have any of you had this problem??? Any suggestions on how to fix it???
I'm going wonkers without my photoshop!!

Please HELP!!! :confused:

[Stephanie]

I've been running PSCS2 on my computer for about a year with no problems...so I know this isn't a RAM type of issue.
But a couple of weeks ago I started having a problem with Photoshop freezing when I start it. I can actually hear an audible click and then the whole computer freezes! I googled some research and found that it might be a problem with the preference file and that could be reset by holding down CTRL SHIFT ALT just as the program starts. Worked like a charm...no more problems until today it happened again.

And this time the fix doesn't work! I'm afraid to go in and start deleting stuff from the preference file - IF that's where the problem is.

Have any of you had this problem??? Any suggestions on how to fix it???
I'm going wonkers without my photoshop!!

Please HELP!!! :confused:


I notice my pse runs slower when I have a lot of files on teh computer. When I empty the trash bin, and such clean up some things, deleate old files, move pics to the EHD or CT it seems to work better. AFter I reboot the comp.

[Sandersmr]

Linda - you have your program disk? Something may have corrupted and you may need to re-install PSCS2 - only thing I can think of right off.

[Linda Paulson]

ACK....yes I could delete and re-install. As soon as I can get Christopher off of his computer to come help me do a clean uninstall. I'm not real sure of the best way to do.......

Well, he just yelled at me from the other room and sorta told me how to do it.

[Sandersmr]

There should be an Uninstall option from the Start menu for PSCS2.

[Lisa Dozier]

Linda, try to insert your cd and run the repair option instead of reinstalling so that you will not lose everything. Hope that fixes it! Have had to do that a couple of times. hugs

[MommySpice]

Left you a message at DST. :)

[Linda Paulson]

Kara....LOL
I'm still talking to you at DST and you're off line...too funny.
I left you more messages there.
Thanks sweetie!!